CARY, N.C.--(BUSINESS WIRE)--Ply Gem, a leading North American manufacturer of exterior building products, has entered into an agreement with Andersen Corporation to … The replacement line is available to the consumer only as a vinyl window , available in the Premium, Pro and Builder Series. I understand I may also call your service center at (844) 247-6226 to be put in contact with a local window dealer. Ply Gem's west warranty doesn't help the buyer as much as it protects the seller. JELD-WEN offers a different warranty for its aluminum and vinyl windows, but the warranty covers the glass, hardware and installation. However, some of the windows have been marketed under the name Ply Gem Windows. x 14 in in. And should you ever decide to move away, your warranty is completely transferable to the next homeowner. Detailed warranty information for each series and window can be found on the Ply Gem website. The seals in the panes are now failing and I have been trying to get them replaced under warranty. Lockheed Window Corporation - 334-1 MariTech Windows - 1477-1 Mathews Brothers Company - 335-1 Mercury Excelum, Inc. - 336-1 Phace LLC dba Accent Windows - 1126-1 PIVA Group spa - 1722-1 Ply Gem Window Group (Alenco - GA) - 162-1 Ply Gem Window Group (OH) - 1411-1 Ply Gem Window Group (VA) - 1408-1 Qinhuangdao ABP, Co. LTD. - 1608-1 course of dealings, custom and usage, statements, labels, advertising and product representations of The distributor was at the mercy of the rep placing the order - the rep ordered the wrong size (the first time). At Ply Gem, we make the products that create beautiful homes. Contact the PLY GEM Warranty Claims Department at (800) 635-6253 promptly following the discovery of any covered defect. The distributor and the rep inspected the window and determined it was covered. Ply Gem replacement windows or new construction Windows? Ply Gem is the absolute WORST window manufacture in the world! I bought the home from the builder. Ply Gem 11 in. mrbb008, a wise decision, I must say. Active 3 years, 2 months ago. Compare to the warranty offered by Sunrise windows. additional disclaimer: this is the sole warranty for ply gem windows’ window and door products. x 59 in. Btw, don't forget to read their warranty - no matter who they are! The quote I got from Home Depot on the Simontons was about $600 per window installed, which really seems quite expensive (I was hoping to spend no more than $450-475 per window installed). They agreed that the window was covered by the lifetime warantee and came to my home and replaced it. Ply Gem offers a lifetime limited warranty on their various series of windows. Ply Gem Windows sells windows for all geographic locations, architectural situations, and aesthetic variations. The class action also alleges that Ply Gem knew or should have known that its vinyl clad windows did not satisfy the testing, certification, labeling and performance requirements of the International Residential Code (“IRC”). I bought Ply Gem windows for my residence on 11- 15-2010. ... Class Members will receive between 17.5% and 50% of the window cost depending on the age of the window. Doing so appropriately and just in the nick of time might keep your house workplace or environment from a huge quantity of loss carried by poor weather conditions or unfriendly area issues! No one with Ply Gem customer service will return my phone calls! Ply Gem is the supplier of the windows for my home. In general, the warranty is pretty weak. Ply gem service is terrible .I have broken window I need replaced and all I get is the runaround .One month later I still have a shattered glass window on the front of my house. We paid out of pocket to replace the window. : Both. Ply Gem Windows offers both new construction windows and replacement windows that vary based on the state you are in (there is a bit more choice in the mid west and east). The following schedule will be applied to calculate compensation for each MW Vinyl-Clad Window determined to have Level 1 Damage where a Claim Form is postmarked or otherwise received by the Claims Administrator outside the window’s applicable Warranty Period. Ply Gem Industries, Inc. is engaged as a supplier of vinyl siding, stone veneer, casement windows and other building materials. Ply Gem told me the windows are under warranty however . The more expensive the window, the better and longer the warranty. I am trying to replace glass in Ply gem sash window. The windows have a life time warranty. Viewed 2k times 0. They provide you with all the features you’ve come to expect from Ply Gem Windows — energy efficiency, durability and low maintenance. Level 1 Relief (Out of Warranty). Ply Gem Windows Warranty. Ply Gem will not replace a product that they sold me that is defective. Ask Question Asked 3 years, 2 months ago. View Current Orders Get a snapshot of all current orders and their status. As a general rule of thumb, vinyl components are backed by a limited lifetime warranty, glass defects by a one-year warranty and insulated glass units by a 20-year warranty. Ply Gem Windows has an extensive product portfolio to make finding the right window or patio door easy. 52 talking about this. HomeSealed - in most cases I would tend to agree with you, but in this case it was a warranty issue and the Ply Gem rep had to get involved. Depending on the window purchased, Ply Gem offers a variety of finish options. Polypropylene Plastic 3-Board Closed Board and Batten Shutters Pair in Black Class members who file timely and valid claims will be paid for each MW Vinyl-Clad Window covered by the Settlement that has “Qualifying Damage.” i had a ply gem sliding patio door installed 3 years ago, customer service real poor ;;;, service person has replaced all weather stripping, but the non sliding door frosts up on the bottom rail about 3 inches up when cold, windows dont frost, need to remove non slider part and insulate under door between door and frame, called custermer service many times, no respondse, i … Each Ply Gem product that the company carries has it's own warranty terms and limitations. Typically, once a window meets the needs of the manufacturer, it must also be subjected to third-party. Ply Gem: Each window type differs in available colors - the Fiberglass Essence Series has the most options (16), and the Aluminum Series has the least (3). Ply Gem’s Windows Series Freedom 600 and Freedom 800 are allegedly not certified. Sales person pretend to be out when went to talk to him, poor customer services at receptionist desk, company never return calls. Locating the right replacement Ply Gem Window hardware parts require a good know-how and understanding of them. all other warranties, including of merchantability and fitness for purpose, are disclaimed and excluded. Caveat Emptor. Ply Gem’s windows deliver more than outstanding quality, unmatched energy efficiency and easy maintenance. As with all warranties, the exact details of Ply Gem’s Limited Lifetime Warranty varies from product to product, and some … You can select your windows depending on many factors, including energy efficiency, which saves you money and is good for the environment, as well as impact protection, noise reduction, or to prevent too much condensation. window comments. they never honored the warranty. The IRC, however, will not utilize the third-party results unless the data is certified by an approved inspection agency. Ply Gem also offers a limited warranty on its products, but the warranty varies significantly depending on the brand and type that you choose. PLY GEM will investigate the claim, and if a defect covered by the warranty is confirmed, PLY GEM shall, within a reasonable amount of time, either repair or replace the defective window or door or I took old glass and measured it: 708 x 793 x 18 mm. Rectangular White PVC Weather Filter Gable Louver Vent Model# SQGV14H04H $ 26 76 $ 26 76. Here is a link that might be useful: Ply Gem West Warranty No questions asked. Ply Gem believes in the quality and value of its replacement window products and backs each unit with a hassle-free limited lifetime warranty. Every window is a reliable combination of performance and value. Ply Gem Windows are available in 5 window frame material options: Aluminum, Aluminum Clad Wood, Vinyl, Vinyl Clad Wood, and Wood. You can purchase Ply Gem Replacement Windows and new construction windows. I'm leaning toward the Ply Gem windows for two reasons: I only found good things said about them and they seem affordable with a good warranty. I am the original owner. 4 years ago, one of my windows failed, so I contacted Ply Gem, as the window has a lifetime warantee. They also offer a solid warranty. Perfect Lift Window Treatment (9116) FANMATS (9103) Everbilt (8938) M-D Building Products (8935) Noble House (8693) KOHLER (8307) HomeRoots (8111) Drill America (7853) ... Ply Gem 14 in. I ordered over 20 windows from this company back in 11/2014 and more windows in 05/2015. To see each product's color options, see the Milgard site. On the other hand, Ply Gem bases its warranty on the type of window that you purchase and the windows price often relates to the type of warranty. Find Ply Gem Window Parts. Ply Gem offers a slightly different warranty on each of their windows so read the warranty that applies to the series you are considering prior to your purchase. This warranty covers the hardware for up to two years, other materials for one year, and the insulated glass for 20 years. And because our windows and patio doors are manufactured in the U.S.A. by Great Lakes Window, a Ply Gem brand, you can have absolute confidence in our products and our commitment to you and your home. Business Details This is a multi-location business. Get Status Updates Get automatic status updates on a single order or all of your orders. Ply Gem Windows were designed to fit your needs. By submitting this form, I agree to be contacted by a window dealer in my area to schedule a free consultation, as well as receive product information by email. 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